FAQ

Broken necklace?

Hopefully this is rare! All items are hand made, so occassionally this may happen. In which case, send us an email with your problem to mckenziejones000@gmail.com and we will resolve your issue!

Can I return my purchase?

At this time, all sales are final unless you receive a damaged item. In which case, send us a detailed message and photo of the item to mckenziejones000@gmail.com and we will get back to you as soon as possible.

 How do I buy Carlyle Collection wholesale for my store?

Fill out a contact form located on our main menu under "Wholesale." Please list your name, your store's name, your city, state, and zip code and we will get back to you ASAP.